Frequently Asked Questions
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Your order should arrive typically between 7-10 business days. If you have not received your order in 14 days, please reach out to order@OBSIDIAN.works and we are happy to help.
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We are excited to talk with you and hear about the areas of focus you are trying to solve for. Usually within the same week or the following week we will look to schedule a virtual meeting.
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If you’re looking to return or exchange your order for items that are damaged or lost, we are here to help! We offer free returns on most items within 14 business days of delivery. We will process a new order and send it to you as soon as possible.
Please review our full Return Policy at the bottom of the page for more information.
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No worries! Please contact us via email with your request at order@OBSIDIAN.works and we will reach out with any questions. We aim to process these within 24 hours.